Work with manufacturing experts

ERP help from people who get it

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Genius ERP is more than software

Our services are built around one simple idea: manufacturers don’t just need software — they need people who understand how their business actually runs. Our Professional Services teams work with you before, during and long after implementation to help your business run better, grow faster, stay in control and get real results.

Manufacturing Consulting

Practical help from people who know manufacturing

As your business grows and changes, you don’t just need more software — you need guidance from people who understand manufacturing from the shop floor to the back office.

Our consulting team works alongside you to improve how your operation runs. From scheduling and materials to inventory, engineering, and purchasing, we focus on practical changes your team can put to work right away.

You will always be given a road-map that establishes a clear plan for where you are going, and be provided with easy-to-follow and concise documentation on how to use our system.

Our training team has decades of experience and believes in delivering active training sessions to ensure you fully understand how to get the most out of our features, so that you can increase the efficiency and profitability of your manufacturing business.

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Training

Better training leads to better results

Good training isn’t about checking a box. It’s about helping your team feel confident using the system in their day-to-day work. Our training is hands-on, role-specific, and focused on real tasks your people perform every day.

When your team understands the system, they use it. And when they use it well, your whole operation runs better.

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Tech support

Support from people who know your business

When something isn’t working, you don’t want to start from square one. Our support team understands manufacturing, knows how your system is set up, and works with you to resolve issues quickly and clearly.

You get real answers from real people who understand how your shop runs, so issues get handled before they become production problems.

Contact tech support
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The responsiveness and support from the Genius team is fantastic. I can usually get a same-day resolution on any issues.

Guillaume Bisaillong
Univerco

Most ERP projects fail.
Ours don’t.

It’s not because manufacturers don’t try — but because most ERPs aren’t built or implemented with manufacturing in mind. Genius ERP leads the manufacturing software industry in implementation success because we take the time to understand your shop, work alongside your team, and follow a proven step-by-step process that gets real results.

Genius ERP implementation statistics

What Makes Genius ERP Better at Implementation?

Getting ERP implementation right takes the right people and the right process. That’s what we bring to every project.

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In-House Experts

Our experienced team handles every step of the implementation process—no outsourcing, no hand-offs.

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Manufacturing Know-How

We’re built by manufacturers for manufacturers. Our team understands your needs inside and out.

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Proven Process

Our step-by-step approach ensures your team is ready and your system works the way you need it to.

See what our customers have to say

Our ERP implementation process

We don’t hand you software and disappear. We work closely with your team—training your staff, tailoring the system to your needs, and guiding you through Go-Live and beyond.

Stage 1 Knowledge gathering

implementation timeline phase 1

Knowledge gathering

We learn your business and define what success looks like for your team.

  • Kickoff: Meet your Genius implementation team and align on first steps
  • Business Review: Set project scope, goals, and identify key challenges
  • Statement of Work: Finalize your plan, timelines, and data migration strategy

Stage 2 Knowledge transfer

implementation phase 2

Knowledge transfer

We train your team on how to use Genius ERP to its full potential.

  • Training: Process mapping, quote-to-cash simulations, hands-on learning
  • Objectives: Define and document processes for each module with champions and super users
  • Outcomes: Frozen and documented processes, ready-to-use sandbox environment, full user alignment

Stage 3 Knowledge application

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Knowledge application

We go live with you—and stay by your side through your first month and beyond.

  • Go-Live Prep: Final data prep, checklist validation, full system test
  • Go-Live: All users actively working in Genius ERP
  • Customer Success: Project review, final sign-off, and continued support from our CS team
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Our features

An ERP that works
the way manufacturers do

Case studies

Real manufacturers. Real results.

From first-time ERP buyers to those upgrading to a better solution, manufacturers across North America trust Genius ERP to streamline operations, boost productivity, and fuel growth. See how they’ve made it happen.

View all case studies
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Let’s talk about your shop

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No spam, just a real conversation.