Work with industry experts

Genius ERP is committed to the long-term success of our customers. Our professional services team treats each company — no matter the size — with the same high quality of care and professionalism.

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Most ERP projects fail. Ours don’t.

Genius ERP leads the entire manufacturing software industry in implementation success because we take the time to understand your shop, work alongside your team, and follow a proven step-by-step process that gets real results.

Training

Training is crucial to determining your success with our ERP system

Genius ERP will work diligently with your team to make sure you get the most out of our tools, which in turn lets you get the most out of your shop.

Training sessions can be conducted at your offices, at our headquarters, or online to any location around the globe. We will custom-tailor training sessions to address your needs and your processes.

You will always be given a road-map that establishes a clear plan for where you are going, and be provided with easy-to-follow and concise documentation on how to use our system.

Our training team has decades of experience and believes in delivering active training sessions to ensure you fully understand how to get the most out of our features, so that you can increase the efficiency and profitability of your manufacturing business.

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In short

Better training equals better results.

Manufacturing consulting

Whatever your challenge, our manufacturing consultants can solve it

Our team of industry experts can help transform your plant — whether you need help with scheduling, material planning, inventory management, engineering, purchasing, production, or any other manufacturing process — we can improve it.

We will send you an industry-leading expert, with experience and knowledge tailored exactly to your situation, to solve your problem. Our manufacturing consultants know the industry inside and out and are committed to helping you out.

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In a nutshell

We will do whatever it takes to get the job done.

Tech support

Industry-leading technical and application support

Our customer support team is dedicated to making sure Genius ERP is always up and running smoothly in your shop. Our support team is made up of experts in our applications, our technology, and the manufacturing industry, and we use advanced support tools and technology — and are always on call to help you out.

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Genius ERP implementation statistics

Our ERP implementation process

We don’t hand you software and disappear. We work closely with your team—training your staff, tailoring the system to your needs, and guiding you through Go-Live and beyond.

Stage 1 Knowledge gathering

implementation timeline phase 1

Knowledge gathering

We learn your business and define what success looks like for your team.

  • Kickoff: Meet your Genius implementation team and align on first steps
  • Business Review: Set project scope, goals, and identify key challenges
  • Statement of Work: Finalize your plan, timelines, and data migration strategy

Stage 2 Knowledge transfer

implementation phase 2

Knowledge transfer

We train your team on how to use Genius ERP to its full potential.

  • Training: Process mapping, quote-to-cash simulations, hands-on learning
  • Objectives: Define and document processes for each module with champions and super users
  • Outcomes: Frozen and documented processes, ready-to-use sandbox environment, full user alignment

Stage 3 Knowledge application

implementation phase 3 bar timeline

Knowledge application

We go live with you—and stay by your side through your first month and beyond.

  • Go-Live Prep: Final data prep, checklist validation, full system test
  • Go-Live: All users actively working in Genius ERP
  • Customer Success: Project review, final sign-off, and continued support from our CS team
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Our features

An ERP that works
the way manufacturers do

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Case studies

Real manufacturers. Real results.

From first-time ERP buyers to those upgrading to a better solution, manufacturers across North America trust Genius ERP to streamline operations, boost productivity, and fuel growth. See how they’ve made it happen.

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Manufacturing is different—your ERP should be too.

Contact Genius ERP today for an ERP implementation that’s on time, on budget, and built for your business.

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